Lyngen G.

Virtual Assistant | Legal Assistant | Customer Service Specialist

I’m a results-driven Virtual Assistant with over 5 years of combined experience in customer service, cold calling, order fulfillment, and administrative support. I help businesses stay organized, improve workflows, and handle client-facing tasks with professionalism and efficiency. I have hands-on experience supporting legal processes, including managing case-related documents, handling client communication, maintaining confidentiality, and ensuring accurate record-keeping. I’m highly detail-oriented and understand the importance of discretion, organization, and timely follow-ups in legal environments. Here’s what I bring to the table: 🔹 Legal & Administrative Support Experienced in handling sensitive documents, organizing case files, performing data entry, and assisting with client communication. 🔹 Cold Calling & Lead Generation Experienced in real estate and credit repair campaigns—qualifying leads, overcoming objections, and setting appointments. 🔹 Order Fulfillment & E-commerce Support Managed end-to-end order processing, supplier coordination, tracking, and issue resolution, including team training support. 🔹 Customer Service Excellence Handled high-volume calls, disputes, bookings, and complex concerns using CRM systems and GDS. 💼 Tools & Skills: CRM Systems | Google Sheets & Docs | Data Entry | Email & Calendar Management | Process Documentation Why clients choose me: I’m reliable, detail-oriented, and proactive. I communicate clearly, require minimal supervision, and make sure tasks are done right the first time—helping you save time, reduce stress, and focus on growing your business.