Jacquelyn C.
Administrative Virtual Assistant, General VA, and Customer Service Rep
I am a customer service representative for more than 9 years and I transitioned to a virtual Assistant for United States based clients. Throughout my career I handled different LOB's such as customer service, collections, credit cards, manufacturing and construction company and Public Adjusting firm. I have extensive experience with different platforms such as: ✅Salesforce ✅Acculynx ✅Monday.com ✅Smartsheets ✅Ring Central ✅Chatgpt and many more. Building a strong relationships with clients and colleagues. Providing excellent customer service and contribution to the growth of the company is my main goal through out my career. I aim for continuous growth and always up for challenges. I can't wait to discuss more about my experiences, skills and abilities to help contribute to your business.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2k
Billed in all: $25,474$25k
$2k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 21% in Written Comprehension
Ranked by MRR among everyone on Upwork with the skill.
- #12Written Comprehension58 freelancers · 🇵🇭 #6Top 21%🇵🇭#6 of 18
- #125Active Listening497 freelancers · 🇵🇭 #68Top 25%🇵🇭#68 of 188
- #966Customer Experience2,788 freelancers · 🇵🇭 #411Top 35%🇵🇭#411 of 1,061
- #2,045Cold Calling6,565 freelancers · 🇵🇭 #964Top 31%🇵🇭#964 of 3,198
- #3,748Microsoft Office15,119 freelancers · 🇵🇭 #1,626Top 25%🇵🇭#1,626 of 5,200
- #7,901Microsoft Excel32,523 freelancers · 🇵🇭 #2,859Top 24%🇵🇭#2,859 of 9,316
- #11,992Customer Service37,167 freelancers · 🇵🇭 #6,552Top 32%🇵🇭#6,552 of 18,590