Hira Z.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

🚀 BUSINESS ANALYSIS | DATA ANALYTICS | PROJECT MANAGEMENT | CRM & AUTOMATION I help businesses turn unclear requirements, disconnected processes, scattered data, and manual workflows into structured systems, automated processes, and actionable insights. With 5+ years of experience across Business Analysis, Data Analytics, Project Management, CRM implementation, and Workflow Automation, I can support the complete journey: Business Problem → Requirements → Process Design → Implementation → Automation → Analytics → Improvement ━━━━━━━━━━━━━━━━━━━━━━ 🔹 BUSINESS ANALYSIS ━━━━━━━━━━━━━━━━━━━━━━ I translate business needs into clear requirements and practical solutions that stakeholders and technical teams can execute. ✓ Requirements Gathering & Stakeholder Interviews ✓ Business & Functional Requirements ✓ User Stories & Acceptance Criteria ✓ AS IS & TO BE Process Mapping ✓ Gap Analysis & Process Improvement ✓ UML Diagrams & User Flows ✓ SOP & Process Documentation ✓ UAT & Testing Support 🛠️ Jira • Confluence • Miro • Lucidchart • Visio • Draw • Notion ━━━━━━━━━━━━━━━━━━━━━━ 📊 DATA ANALYTICS & BUSINESS INTELLIGENCE ━━━━━━━━━━━━━━━━━━━━━━ I transform raw and scattered data into meaningful dashboards, KPIs, forecasts, and business insights. ✓ Power BI Dashboards ✓ Data Cleaning & Transformation ✓ Data Modeling & DAX ✓ Power Query & Excel ✓ SQL & Python Analysis ✓ Sales & Customer Analytics ✓ Forecasting & Trend Analysis ✓ Customer Segmentation ✓ Market & Competitor Analysis ✓ KPI & Executive Reporting 🛠️ Power BI • DAX • Power Query • Excel • SQL • MySQL • Python • Pandas • NumPy • Scikit learn • Prophet My experience includes Power BI reporting, a retail dashboard covering 73 branches, forecasting with Python and Prophet, customer segmentation, and analytics pipelines using Python, MySQL, and Power BI. ━━━━━━━━━━━━━━━━━━━━━━ 📌 PROJECT & PRODUCT MANAGEMENT ━━━━━━━━━━━━━━━━━━━━━━ I keep projects organized from requirements through implementation while coordinating teams, stakeholders, timelines, priorities, and dependencies. ✓ Project Planning & Roadmaps ✓ Agile & Scrum ✓ Sprint & Backlog Management ✓ Timeline & Milestone Tracking ✓ Team & Stakeholder Coordination ✓ Risk & Dependency Management ✓ QA & UAT Coordination ✓ Documentation & Handover 🛠️ Jira • ClickUp • Monday • Asana • Trello • Notion • Confluence • Slack • Microsoft Teams ━━━━━━━━━━━━━━━━━━━━━━ ⚙️ CRM, AUTOMATION & AI ━━━━━━━━━━━━━━━━━━━━━━ I design CRM and automation workflows that reduce manual work, improve data accuracy, and connect business systems. ✓ CRM Architecture & Pipelines ✓ Lead Management & Routing ✓ CRM Data Cleanup & Migration ✓ Sales & Follow Up Automation ✓ Client Onboarding Workflows ✓ API & Webhook Integrations ✓ AI Assisted Workflows ✓ Automated Reporting & Notifications 🛠️ HubSpot • GoHighLevel • Zoho CRM • Pipedrive • Salesforce • n8n • Make • Zapier • OpenAI • ChatGPT • REST APIs • Webhooks • JSON • Google Apps Script Additional integrations include: Airtable • Stripe • Calendly • Twilio • Brevo • Google Sheets • Google Drive • Google Calendar • Webflow • WordPress • WooCommerce • Intercom ━━━━━━━━━━━━━━━━━━━━━━ 💡 WHY WORK WITH ME? ━━━━━━━━━━━━━━━━━━━━━━ Many projects need a Business Analyst to define requirements, a Project Manager to coordinate delivery, a CRM specialist to structure systems, an Automation specialist to connect workflows, and a Data Analyst to measure results. My experience connects these areas. I can understand the business challenge → define requirements → map the process → coordinate implementation → optimize systems → automate workflows → analyze data → build reporting for better decisions. 🎯 If you have a process that needs improvement, a project that needs ownership, a CRM that needs optimization, workflows that should be automated, or data that needs to become actionable, let’s discuss your requirements.