Alan R.

I am a bilingual (English–Spanish) professional with 2 years of experience supporting U.S.-based healthcare providers through medical billing and customer support. I am experienced in communicating professionally with patients, insurance representatives, and clients through phone, email, and chat while maintaining accuracy and confidentiality. I am detail-oriented, adaptable, proactive, and a quick learner who enjoys taking on new challenges. While my main expertise is in medical billing and customer service, I am also open to learning new systems and exploring other remote roles where I can contribute and grow. Availability: Preferred hours: 12:00 AM – 4:00 AM (Dominican Republic Time, AST / UTC-4). Open to other overnight schedules.