Norie E.
Quality Assurance | Customer Support | VA-Healthcare | Real Estate
Hi! I'm a detail-oriented and reliable professional with over 7 years of experience in data entry, data management, customer service, and healthcare account management, including 2 years of experience in real estate. I help businesses keep their records organized, maintain accurate data, provide excellent customer support, and ensure tasks are completed efficiently. Here's How I Can Help Your Business - Data Entry & Management: Accurate data entry, database updates, record keeping, and data organization. - Quality Assurance: Call monitoring, reviewing customer interactions, following quality standards, and identifying areas for improvement. - Customer Support: Professional communication, handling customer concerns, and providing a positive customer experience. - Administrative Support: Microsoft Excel, data organization, documentation, and other administrative tasks. - Healthcare Administrative Support: Assisting with appointment follow-ups, medical record requests, record tracking, and information management while respecting confidentiality requirements. - Real Estate Support: Assisting with property information management, updating property listings, maintaining client records, organizing documents, and following up with clients and leads. Why Work With Me? My professional background has helped me develop strong attention to detail, communication skills, organizational abilities, and the discipline to follow procedures carefully. I understand the importance of accuracy, confidentiality, meeting deadlines, and delivering reliable results. I am also open to learning new tools and processes to meet each client's specific needs. I look forward to working with clients who value quality work, clear communication, and long-term professional relationships. Let's work together to help your business run smoothly!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.8k
Billed in all: $37,602$38k
$3.4k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Audio Speaker
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