Holiness Ihedinma O.

I build Make, Airtable, Pipedrive and Salesforce automations that run in production and that your team can operate without me. Certified in Make, Salesforce, Pipedrive and Airtable, with clients in the UK, US, Australia and Europe. WHAT I CAN DO FOR YOU - Lead capture, enrichment, deduplication and routing into your CRM - Two-way syncs between tools such as Airtable, Pipedrive, HubSpot, Podio, Brevo and QuickBooks - AI workflows with OpenAI and Claude: document and report generation, multilingual replies, data extraction - Airtable bases, dashboards and role-specific views - Salesforce administration and Microsoft 365 and Teams integrations - Custom API and webhook integrations when no ready-made connector exists RECENT RESULTS - Real estate lead intake with auto-replies in the sender's language: manual enquiry handling cut by more than 90 percent. - Deal-to-job pipeline for a multi-company supplier: estimates routed to the right entity at SKU level, no duplicates on rerun, and a forecast base with 1,900+ live records. - AI inspection reporting from Podio: report time cut from hours to minutes. - AI offer document generation for a machinery sales firm, filed back to the CRM automatically. - CRM enrichment with three-layer deduplication, documented so a non-technical founder runs it alone. - AWS instance scheduler that cut one client's cloud costs by 30 percent. CERTIFICATIONS Salesforce Certified Platform Administrator, Salesforce Certified Agentforce Specialist, HubSpot Revenue Operations Certified, Make Advanced Certified, Certified Airtable Builder and Admin, Microsoft Certified: AI Agent Builder Associate. HOW I WORK 1. Scoping: we agree the goal, the tools involved and what success looks like. 2. Mapping: I document the process before I build anything. 3. Build and test: I test against your real data, including error cases. 4. Handover: written documentation and a recorded walkthrough, so you are never locked in. I send regular progress updates, and if automation is not the right fix for your problem, I will tell you plainly. Have a manual process that keeps eating your team's time? Send me the details and I will outline how I would approach it.