Anna K.

Emails going to spam, bouncing with 5.7.x errors, or open rates dropping overnight? I find the cause and fix it, then build the Customer io / Klaviyo lifecycle flows that keep your sender reputation healthy. Gmail, Yahoo and Microsoft now reject or junk bulk mail that doesn't meet their sender requirements. Small gaps (a broken SPF include, no DMARC alignment, missing one-click unsubscribe, a list full of inactive contacts) quietly cost revenue. I've run high-volume email for a fintech / trading-education brand, one of the hardest sender categories, so I approach deliverability from the sender's side, not from a checklist. How I can help: • Deliverability audit: SPF, DKIM, DMARC alignment, blocklists, one-click unsubscribe, Google Postmaster Tools, Microsoft SNDS, complaint rate, with a prioritized fix plan • Authentication: moving DMARC from p=none to p=reject without breaking legitimate mail; BIMI • Recovery: blocklist delisting, reputation repair, sunset policies, re-engagement flows • Warm-up and migrations: new domains and IPs; moves between Customer io, Klaviyo, HubSpot, Mailchimp and SendGrid • Customer io implementation and lifecycle automation: onboarding, retention, win-back, clean data and segmentation • Ongoing monitoring, so problems are caught before revenue drops What 'fixed' means in my audits: SPF/DKIM/DMARC aligned, complaint rate under 0.1% in Postmaster Tools, one-click unsubscribe live, sunset policy in place. Easiest way to start: send me your sending domain and ESP, and I'll reply with the first thing I'd check. Or order a fixed-price Deliverability Health Check: a 15-minute Loom walkthrough plus a written fix plan within 3 business days.