Ivy Dianne S.

Executive Virtual Assistant | Real Estate, Property Management, CRM & Guest Relations Are you a busy executive, real estate investor, broker, or property management company looking for a reliable Virtual Assistant who can efficiently manage operations, streamline workflows, support guests and tenants, and keep your business organized behind the scenes? Hi, I’m Ivy — a proactive, detail-oriented Executive & Real Estate Virtual Assistant with hands-on experience in CRM management, lead generation, short-term and long-term rental operations, guest communications, property management support, and executive assistance. Over the years, I’ve developed deeper expertise in real estate systems, leasing coordination, Airbnb operations, maintenance coordination, client communication, and property management workflows. I help business owners save time, stay organized, improve response times, and provide exceptional client and guest experiences. How I Can Support You Executive & Administrative Assistance * Calendar & email management * Appointment scheduling and reminders * Travel planning & itinerary coordination * File organization & document management * Data entry & spreadsheet management * Workflow optimization & task coordination * Professional client and vendor communication Real Estate & Property Management Support * Short-term rental management (Airbnb, Bookingcom, Hostfully, PriceLabs) * Long-term rental support & lease coordination * Guest communication & reservation management * Guest screening, inquiries, and follow-ups * Maintenance coordination & vendor communication * Check-in/check-out coordination * Listing management & updates * Rental agreement preparation & follow-ups * Property research & availability coordination * Tenant and guest support CRM Management & Lead Generation * GoHighLevel setup & CRM management * HubSpot CRM management * AppFolio property management support * CREXI lead management & property research * Salesforce & Apollo CRM support * Pipeline tracking & lead organization * Cold calling & lead qualification * Follow-up management & client outreach * Market research & data analysis * Lead generation for real estate and service-based businesses Tools & Platforms CRM & Property Management * GoHighLevel * HubSpot * AppFolio * CREXI * Salesforce * Apollo Short-Term Rental & Booking Platforms * Airbnb * Bookingcom * Hostfully * PriceLabs Project & Task Management * Trello * Asana * Notion * Mondaycom Communication & Productivity * Slack * Zoom * Skype * Google Workspace * Microsoft Office * ChatGPT Design & Marketing * Canva Travel & Booking Platforms * Klook * Skyscanner * Sabre * Amadeus Why Clients Love Working With Me * Proactive & Reliable — Tasks are handled efficiently with minimal supervision * Detail-Oriented — Strong attention to accuracy, organization, and follow-through * Excellent Communicator — Professional and warm communication with clients, guests, tenants, and vendors * Adaptable & Quick Learner — Comfortable learning new tools, systems, and workflows * Problem Solver — Able to handle guest concerns, scheduling conflicts, and operational issues calmly and professionally Whether you need ongoing executive support, real estate assistance, CRM management, property management help, or short-term rental operations support, I’m ready to help your business run smoothly and efficiently. Let’s connect — I’d love to support your business and help make your operations easier and more organized.