Sadia B.

𝐄𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 | 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐢𝐬𝐭𝐢𝐧𝐠𝐬 | 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 | 𝐞𝐁𝐚𝐲 | 𝐄𝐭𝐬𝐲 | 𝐖𝐨𝐨𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 | 𝐖𝐢𝐱 | 𝐕𝐞𝐧𝐝𝐨𝐨 | 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 | 𝐒𝐭𝐨𝐫𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 I help 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐦𝐚𝐧𝐚𝐠𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬, 𝐨𝐫𝐝𝐞𝐫𝐬, 𝐢𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲, 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬, 𝐚𝐧𝐝 𝐝𝐚𝐲-𝐭𝐨-𝐝𝐚𝐲 𝐬𝐭𝐨𝐫𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐦𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞𝐬. With 5+ years of experience in eCommerce and Virtual Assistance, I have worked on product catalogs, marketplace listings, order processing, customer service, inventory updates, and store administration. ⭐ 𝐂𝐀𝐒𝐄 𝐒𝐓𝐔𝐃𝐘 – 𝐌𝐔𝐋𝐓𝐈-𝐂𝐇𝐀𝐍𝐍𝐄𝐋 𝐏𝐑𝐎𝐃𝐔𝐂𝐓 𝐋𝐈𝐒𝐓𝐈𝐍𝐆 & 𝐂𝐀𝐓𝐀𝐋𝐎𝐆 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 I managed large product catalogs across Shopify, eBay, Etsy, WooCommerce, and other sales channels. My work included𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐮𝐩𝐥𝐨𝐚𝐝𝐬, 𝐭𝐢𝐭𝐥𝐞𝐬, 𝐝𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧𝐬, 𝐜𝐚𝐭𝐞𝐠𝐨𝐫𝐢𝐞𝐬, collections, tags, attributes, variations, SKUs, pricing, images, stock quantities, and product data cleanup. I also handled bulk uploads through CSV files, corrected listing errors, standardized product information, and maintained accurate catalogs across multiple marketplaces. ⭐ 𝐂𝐀𝐒𝐄 𝐒𝐓𝐔𝐃𝐘 – 𝐄𝐁𝐀𝐘 & 𝐌𝐀𝐑𝐊𝐄𝐓𝐏𝐋𝐀𝐂𝐄 𝐒𝐓𝐎𝐑𝐄 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 I supported eCommerce sellers with 𝐞𝐁𝐚𝐲 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐥𝐢𝐬𝐭𝐢𝐧𝐠𝐬, 𝐢𝐭𝐞𝐦 𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐬, 𝐯𝐚𝐫𝐢𝐚𝐭𝐢𝐨𝐧𝐬, 𝐭𝐢𝐭𝐥𝐞𝐬, 𝐩𝐫𝐢𝐜𝐢𝐧𝐠, 𝐢𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐮𝐩𝐝𝐚𝐭𝐞𝐬, 𝐢𝐦𝐚𝐠𝐞𝐬, 𝐨𝐫𝐝𝐞𝐫 𝐦𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬. For multi-channel businesses, I maintained listing consistency and monitored stock levels to reduce inventory errors and overselling. ⭐ 𝐂𝐀𝐒𝐄 𝐒𝐓𝐔𝐃𝐘 – 𝐄𝐓𝐒𝐘 𝐏𝐑𝐎𝐃𝐔𝐂𝐓 𝐋𝐈𝐒𝐓𝐈𝐍𝐆 & 𝐒𝐓𝐎𝐑𝐄 𝐎𝐏𝐓𝐈𝐌𝐈𝐙𝐀𝐓𝐈𝐎𝐍 I worked on Etsy stores by creating and optimizing listings, product titles, descriptions, tags, attributes, categories, sections, variations, pricing, and images. I also organized existing products, improved listing structure, updated inventory, and maintained accurate product information for better store management. ⭐ 𝐂𝐀𝐒𝐄 𝐒𝐓𝐔𝐃𝐘 – 𝐒𝐇𝐎𝐏𝐈𝐅𝐘 & 𝐖𝐎𝐎𝐂𝐎𝐌𝐌𝐄𝐑𝐂𝐄 𝐒𝐓𝐎𝐑𝐄 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 I managed Shopify and WooCommerce product catalogs including simple and variable products, collections, categories, tags, variants, SKUs, pricing, stock, images, descriptions, and order information. I also assisted with store maintenance, customer information, order processing, refunds, cancellations, and product updates. ⭐ 𝐂𝐀𝐒𝐄 𝐒𝐓𝐔𝐃𝐘 – 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 & 𝐎𝐑𝐃𝐄𝐑 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 I handled customer inquiries through email, live chat, marketplace messages, and store support systems. My responsibilities included: ✓ Order Status & Tracking ✓ Shipping & Delivery Questions ✓ Returns & Refund Requests ✓ Cancellation Requests ✓ Product Questions ✓ Customer Complaints ✓ Pre-Sale & Post-Purchase Support ✓ Order Issues & Escalations ✓ Customer Follow-Ups I always follow the client's SOPs, return policies, refund rules, and escalation procedures. 𝐄𝐂𝐎𝐌𝐌𝐄𝐑𝐂𝐄 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒 ✓ Product Listing & Product Upload ✓ Bulk Product Upload ✓ Product Catalog Management ✓ Product Research ✓ Product Data Entry ✓ SEO Product Titles & Descriptions ✓ Categories, Tags & Attributes ✓ Product Variations ✓ SKU Management ✓ Pricing Updates ✓ Inventory Management ✓ Order Processing ✓ Order Tracking ✓ Returns & Refund Coordination ✓ Store Management ✓ Marketplace Management ✓ CSV Import & Export ✓ Product Image Uploads ✓ Catalog Cleanup ✓ Data Accuracy Checking ✓ Cross-Listing 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌𝐒 & 𝐌𝐀𝐑𝐊𝐄𝐓𝐏𝐋𝐀𝐂𝐄𝐒 Shopify | eBay | Etsy | WooCommerce | WordPress | Wix | Vendoo | Amazon | Walmart Marketplace | Facebook Marketplace | TikTok Shop 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 Email Support | Live Chat Support | Online Chat Support | Marketplace Messages | Customer Service | Order Support | Complaint Resolution | Returns & Refund Support 𝐕𝐈𝐑𝐓𝐔𝐀𝐋 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 & 𝐃𝐀𝐓𝐀 𝐄𝐍𝐓𝐑𝐘 Data Entry | Google Sheets | Microsoft Excel | Web Research | CRM Data Entry | Spreadsheet Management | Administrative Support | Copy-Paste Tasks | Data Collection | Data Cleanup | File Management | Daily Reporting 𝐖𝐇𝐘 𝐇𝐈𝐑𝐄 𝐌𝐄? I understand that successful eCommerce management requires more than simply uploading products. Listings must be accurate, inventory must stay updated, orders need attention, and customers expect fast, professional support. If you need a reliable eCommerce Virtual Assistant for Product Listings, Store Management, Shopify, eBay, Etsy, WooCommerce, Wix, Vendoo, Customer Support, Inventory Management, Order Processing, or Data Entry, I’m ready to help manage your store efficiently and consistently.