Flor M.

I graduated from Soka University in California, United States with a degree in Life Sciences. I have over 4 years of in-person experience in the American healthcare field (Front AND back medical assistant, medical interpreter, nurse aide). I speak fluent English, Spanish, Beginner French, and Beginner Portuguese. I have successfully trained over 10 medical assistants in less than a year at an orthopedic clinic in Orange County, California. I am self-motivated, hardworking, detailed oriented, and a fast learner. I focus on completing tasks in a timely manner with high quality results. I am capable of meeting tight deadlines and working under intense pressure. I graduated as the #1 top student in high school and graduated with a 3.86 Summa Cum Laude GPA in California. I'm dedicated, honest, responsible, and strive for professionalism. I have a great passion for working as a medical assistant. I recently left the United States on September, 2025 and I am new to Upwork, yet I promise you will have a great assistant in me! I have gathered the experience to meet your needs. 📍 My Strengths/ Specialties - Authorization, Prior Authorizations, Referrals (submitting STAT authorizations too) - CPT, HCPCS, and ICD-10 codes - Medical imaging portals experience (United Medical Imaging UMI, Radnet Wave Imaging, Shin Imaging) - Insurance verification (Availity, Cigna, United Healthcare portals) - CoverMyMeds Prior Authorization - Spanish - English Medical and General Interpreting - Document Spanish - English Translation - Claims submission and rejections - Appointment scheduling - Employment Development Department (EDD) Disability Paperwork filling and submission - Patient Disability Work Forms - EHR OfficeAlly (open to learn new ones!) - HMO and PPO insurance experience - Medicare HMO and Straight Medicare - Office Inventory - Pre-Clinic preparation: (Superbills & demographics, follow up authorizations, reminder calls) - X-Ray image cropping and saving - Statement of Delinquency posting to charts and mailing to patients - Copay collection & posting - Obtaining copay report and Settlement reports - Submitting encounter forms to patient charts - Patients Demographic Entry - Phone and Email handling - Microsoft Excel, Word, Powerpoint, Google Teams, Outlook - FB posting in Marketplace - Email Marketing - Payment Posting - invoicing - Medical Office Virtual Assistant. - Data Extraction - Tech-savvy