Resifil H.

Digital Transformation, IT Project Manager & CMS Management Ingersoll Rand – Power Tools Division (Europe) Project Manager – Web & CMS Migration | Feb 2023 – Mar 2025 Client Goal: Fix inaccurate product content after Sitecore → Oracle Content Management (OCM) migration. What I Delivered: • Led team to review and correct 2,800+ product pages in 7 languages. • Created SOPs for product, category, and landing page creation. • Managed urgent updates from product managers without delays. Results: • Restored product data accuracy across European markets. • Established scalable content processes for future launches. General Motors – ASEAN & Asia Plants Senior IT Manager – Manufacturing & Operations | 2005 – 2020 Client Goal: Lead IT operations for ASEAN plants, deploy new systems, and improve efficiency. What I Delivered: • Managed $12M annual IT budget across multiple countries. • Deployed Manufacturing 4.0 Zero Downtime robotics, saving $1.2M/year per plant. • Built error-proofing systems saving $350k–$670k/year per plant. • Delivered IT systems for plant launches in 6 countries. • Created Vehicle Registration System generating $1.8M in first year revenue. Results: • Generated multi-million-dollar savings annually. • Achieved 7 years of 0% downtime on critical manufacturing systems. Coats Indonesia – Manufacturing & Export IT Manager | 2002 – 2003 Client Goal: Reduce operational costs and improve export factory IT systems. What I Delivered: • Built bonded zone application saving $1M in cashflow. • Reduced communication costs by $120k/year. • Managed IT Data Centre with 20 servers for accounting, sales, manufacturing systems. Results: Watson Wyatt Indonesia – Consulting IT Manager | 2001 Client Goal: Deliver client-specific IT solutions for HR and corporate projects. What I Delivered: • Built employee communication app for JP Morgan–Chase merger. • Developed HRIS and salary survey applications for multinational clients. Results: Coca-Cola Amatil Indonesia & Coca-Cola Indonesia IT Infrastructure Lead, Marketing Statistical Analyst | 1986 – 2000 Client Goal: Lead IT infrastructure deployments and business systems to support growth. What I Delivered: • Deployed NT servers (1,500 users) and Lotus Notes (700 users) nationally. • Created Sales Information System increasing sales from 10M to 30M unit cases/year. • Implemented manufacturing systems reducing launch costs by $200k. Results: Certifications • ITIL Foundation • Microsoft Certified Systems Engineer (MCSE) • Certified KO Engineer (Coca-Cola Internal) • GMU Project & Cost Management, Risk, Procurement, Integration Recognition • Global CIO Award – 7 years of 0% downtime in critical manufacturing systems • Best Employee of the Year – 2009, 2016