Javeen L.

Customer Service Specialist

Hi! I’m a reliable and detail-oriented professional with 9+ years of experience in customer service, technical support, risk investigation, and administrative assistance. Since 2015, I’ve worked with leading companies like Remitly, Accenture (Best Buy account), Wells Fargo, Concentrix, and Teleperformance—handling customer concerns, fraud checks (KYC/EDD), tech troubleshooting, and client support across phone, email, and chat. I’m skilled in tools like Salesforce, Microsoft Office, Google Workspace, Canva, and CapCut, and I’m currently pursuing a BS in Office Administration at PUP Open University. The flexible setup allows me to focus fully on my work without affecting my availability or performance. I’m here to support your business with quality service—whether it’s customer support, admin tasks, data entry, or technical assistance. I’m organized, fast-learning, and committed to delivering results with a positive and professional attitude. Let’s connect and get things done efficiently!