Muhammad Umair A.

𝗦𝗲𝗻𝗶𝗼𝗿 𝗔𝗜 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 helping founders and product teams build Agentic AI systems, LLM applications, AI voice agents, RAG chatbots, MCP integrations, and full-stack AI SaaS products. 𝗪𝗛𝗔𝗧 𝗜 𝗛𝗔𝗩𝗘 𝗗𝗘𝗟𝗜𝗩𝗘𝗥𝗘𝗗 (measurable results) Restaurant Voice AI Calling System Built an AI phone-ordering system that answers calls, takes orders, books tables, integrates with POS systems, and sends orders to the kitchen. Results: 37,000+ calls answered in one month, 20,000+ AI-handled orders, and 50+ restaurants using the platform. AI Calling Platform for Sales & Lead Generation Built an AI calling system that handles cold calls, qualifies leads, books appointments, and follows up with prospects. It also supports customer service and provides call recordings, transcripts, and analytics. Business Impact: The platform reports 70–80% lower calling costs and can handle calls 24/7. AI Voice Agents for HR An AI voice agent that answers employee questions about leave, payroll, and company policies, verifies identities, and updates records directly in Workday. Reported impact: 50%+ lower HR service costs, 5x faster responses, 24/7 employee support, and 60–80% fewer HR cases. Home-Service Automation (HVAC, plumbing, electrical, roofing) Built 35 production workflows for lead handling, call routing, scheduling, follow-ups, and dispatch. Automated around 98% of the end-to-end workflow, with human approval for dispatch decisions and a five-stage CRM pipeline to track jobs through payment and follow-up. AI Automation for Automotive Dealerships Optimized an AI automation system to reduce LLM inference costs by 80–90% and improve objection-handling pass rates from 12.5% to 74.3%. Achieved a 77–92% input-token cache rate and tested 1,000 requests with zero duplicate sends or dropped messages. AI-Powered Sales Automation Built an AI-powered inbox that brings customer messages from WhatsApp, Instagram, Facebook, TikTok, and other channels into one place. Its AI assistant, Vera, drafts replies for staff to review, edit, or approve before sending. 𝗠𝗬 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦 (what you can hire me for) Agentic AI & Multi-Agent Systems: I build AI agents that use tools, retrieve information, call APIs, execute multi-step workflows, and take actions based on defined rules. AI agents and multi-agent architectures Tool calling and workflow orchestration Human-in-the-loop approval and review Business process automation using AI agents LLM Applications & RAG: I develop LLM-powered applications that work with business knowledge and data to provide relevant answers and perform useful tasks. RAG chatbots and knowledge-base assistants Document Q&A and information extraction Semantic search and retrieval systems LLM evaluation and structured outputs AI Voice Agents & Calling Systems: I build and deploy inbound and outbound voice agents for customer support, lead generation, appointment booking, and business operations. AI receptionists and customer support agents Inbound/Outbound calling and lead qualification Appointment booking, call transfers, and follow-ups CRM updates and post-call automation MCP & AI Integrations: I connect AI models and agents to external tools, APIs, databases, and business systems so they can access information and carry out actions. MCP integrations and tool connectivity Custom API and third-party integrations AI assistants connected to business data AI & Business Workflow Automation: I build workflows that connect AI with existing business processes, reducing manual work and keeping leads, tasks, and customer follow-ups moving. Lead management and CRM automation Appointment scheduling and follow-up sequences n8n, Make, Zapier, and GoHighLevel workflows Webhooks, notifications, error handling, and approval steps Full-Stack AI SaaS Development: I build complete AI products, from backend services and databases to frontend interfaces, integrations, and deployment. AI SaaS products and MVPs Backend APIs and application architecture Web dashboards and user-facing applications Authentication, payments, and database integration Cloud deployment and production setup 𝗧𝗘𝗖𝗛 𝗦𝗧𝗔𝗖𝗞 & 𝗧𝗢𝗢𝗟𝗦 AI & LLMs OpenAI, Claude, Gemini, LLM APIs, structured outputs, tool calling Agentic AI & Frameworks LangGraph, LangChain, multi-agent workflows, MCP RAG & Document AI Vector databases, embeddings, retrieval pipelines, semantic search, document processing Voice AI & Speech Retell AI, Vapi, Bland AI, Twilio, OpenAI Realtime, ElevenLabs, Deepgram, LiveKit Automation & Integrations n8n, Make, Zapier, GoHighLevel, webhooks, REST APIs Backend Development Python, FastAPI, Django, Node.js Frontend Development React, Next.js Databases & Infrastructure PostgreSQL, Docker, AWS, cloud deployment Have an AI product or automation project in mind? Let's talk about what you need to build. M. Umair Ali | Senior AI Engineer | Agentic AI, LLMs, Voice AI & AI Automation