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Camelina G.

Camelina G.

Customer Service & Tech Support | Customer Satisfaction, Server

I am great at managing and paying attention to the smallest of details. I have experience with ticketing platforms such as Zendesk, Gorgias, and Intercom. I hold an Administrator-level of knowledge in Gorgias and a basic agent level of knowledge in Zendesk. I am extremely organized. I am Native in Spanish and very fluent in English. I also can communicate in a basic level of French. I am fantastic at managing teams, and responding to tickets. Any one of my previous Employers would leave amazing reviews of my work ethic and capabilities. This is what I do, and I am incredibly efficient in it!

🇲🇽Ciudad Victoria, Mexico$20/hr90% JSSSince Feb 2023

Earnings and projects

MRR
$2.9k

Last 6 months ÷ 6

World#13,381 / 412k
🇲🇽Country#141 / 3,563
Revenue, last 30 days
$3.5k

Last 6 months: $17k

World#10,204 / 412k
🇲🇽Country#115 / 3,563
Total earnings
$107k

Billed in all: $112k

World#36,062 / 412k
🇲🇽Country#312 / 3,563
Per project
$107k

$17k in the last 6 months

World#160 / 412k
🇲🇽Country#3 / 3,563
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇲🇽Country#955 / 3,563
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,675 / 412k
🇲🇽Country#2,774 / 3,563

Earnings, last 30 days

$112k+$3.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$108k$110k$112k$114kOct 9Oct 24Nov 8

Skill rankings: Top 2% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #8Project Logistics191 freelancers · 🇲🇽 #1Top 4%
  2. #29Supply Chain & Logistics1,161 freelancers · 🇲🇽 #1Top 2%
  3. #66Gorgias1,588 freelancers · 🇲🇽 #2Top 4%
  4. #121Customer Satisfaction3,986 freelancers · 🇲🇽 #2Top 3%
  5. #189Zendesk5,908 freelancers · 🇲🇽 #5Top 3%
  6. #320Email Support14,954 freelancers · 🇲🇽 #8Top 2%
  7. #485Customer Support20,102 freelancers · 🇲🇽 #10Top 2%
  8. #772Project Management18,569 freelancers · 🇲🇽 #7Top 4%