Manuel C.

High-Impact Legal Assistant | Medical Collections & Sales Specialist With over 7 years of experience in the BPO and legal sectors, I provide high-level support specializing in personal injury legal assistance, medical collections, and strategic sales. I offer a unique blend of administrative precision and revenue-driven results, having successfully managed complex workflows for law firms and financial institutions. Key Areas of Expertise: • Legal Support: Specialized in personal injury intake for vehicle accidents, assault, and injury cases, specifically within the California legal landscape. • Medical Collections: Expert in recovering outstanding medical balances and managing accounts receivable to maximize recovery for clients. • Financial Integrity: Former Fraud and Dispute Specialist for Capital One, experienced in handling sensitive financial investigations and high-stakes problem-solving. • Sales & Growth: Proven track record in cold calling, lead generation, and sales, focused on conversion and client retention. Whether you need a detail-oriented assistant for case management or a persuasive communicator for collections and sales, I bring the dependability and industry knowledge to drive your business forward. Let’s discuss how I can streamline your operations and contribute to your team’s success.