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Dianne Coleen  P.

Dianne Coleen P.

Learning Specialist with experience as a Call Center Agent

I have experience as a Learning Specialist, training new hires to improve their English communication skills, understand American culture, and hone call handling skills. I have also been an agent with a healthcare insurance company and have assisted members in better understanding and utilizing their insurance coverage. I speak English and Tagalog at a native level and have good verbal and written communication skills. I also have working knowledge of computer software programs such as Microsoft 365, Google Workspace, etc. I am detail-oriented and very adaptable to different tasks and responsibilities. I aspire to be an essential part of an organization's growth while developing my own skills to be a competent member of the workforce.

🇵🇭Pasay, Philippines$7/hr90% JSSSince Feb 2023

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#35,655 / 412k
🇵🇭Country#5,686 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $8.2k

World#26,638 / 412k
🇵🇭Country#3,933 / 56.3k
Total earnings
$8.6k

Billed in all: $9.1k

World#208,572 / 412k
🇵🇭Country#33,586 / 56.3k
Per project
$8.6k

$4.1k in the last 6 months

World#19,095 / 412k
🇵🇭Country#4,517 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$9.1k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$7k$8k$9k$10kOct 8Oct 23Nov 7

Skill rankings: Top 8% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Telephone92 freelancers · 🇵🇭 #2Top 10%
  2. #13Business Process Outsourcing109 freelancers · 🇵🇭 #7Top 12%
  3. #18Facilitation207 freelancers · 🇵🇭 #5Top 9%
  4. #20Front Desk156 freelancers · 🇵🇭 #10Top 13%
  5. #20Soft Skills Training145 freelancers · 🇵🇭 #6Top 14%
  6. #37Customer Service Chatbot341 freelancers · 🇵🇭 #19Top 11%
  7. #76Customer Service Training470 freelancers · 🇵🇭 #34Top 16%
  8. #122Training1,082 freelancers · 🇵🇭 #32Top 11%