Catherine C.

Hello, I'm Catherine. I'm experienced in data entry and English-to-Chinese translations. Here are some tools that I use during my current work: - • Microsoft Excel (with vlookup, if formula, and more); • Microsoft Word; • Microsoft Teams • Google Sheets; • Google Ads; • Slack; • Sharefile Link; • Zoom • Canva Here are my strengths in my work experience: Leadership: Experienced as an Operations Delivery Manager, which requires strong leadership skills to manage and develop a team of team leaders. Goal-oriented: I will be responsible for ensuring that teams reach the goals set by the Operations Manager and Operations Management Team, which requires a goal-oriented mindset. Analytical: I am also responsible for developing and delivering reporting in accordance with business requirements, which requires analytical skills to interpret data and identify trends. Communication: Experienced as an Operations Delivery Manager, I am required to provide regular feedback to the Operations Manager regarding the status of the market and any issues affecting the Malaysia Operations Service Centre, which requires effective communication skills. Problem-solving: I am responsible for managing market-related issues and coordinating with internal departments, which requires problem-solving skills to identify and resolve issues. Time management: I am responsible for managing team leader workloads and ensuring all clients in the market are closed within agreed deadlines, which requires excellent time management skills. Employee development: I am responsible for training, mentoring, developing, and providing regular feedback to direct reports in accordance with performance management guidelines, which requires a focus on employee development. With my strengths and tools, I can deliver your project professionally and comprehensively.