Lisi K.

You can't grow a million-dollar business on a six-figure foundation. If you're accidentally or intentionally scaling and starting to feel the cracks, more hustle isn't the fix. The infrastructure underneath you is. The catch is that handing a messy operation to someone else doesn't make it less messy. It just moves who's holding it. A year later the same problems surface, and now they belong to someone who's leaving. I help you build it right first. I'm Lisi Kempton, a Fractional COO, Business Mentor, and Operations Architect with 30+ years building, optimizing and running operations for 6 and 7-figure businesses. I spent the first decade of my career in Silicon Valley tech, and the two decades since building the operational backbone for practitioners, coaches, consultants, and impact-driven businesses. I've held the seat. That's the difference. When I tell you your onboarding is going to break at 40 clients, or that the hire you're about to make is the wrong one, it's because I've watched it happen and cleaned it up. These days most of my work is advisory. I sit at the COO level with you, look at the whole business, and help you make the calls that matter, then I teach you or your team to execute them. You end up with capability that stays in the business instead of a dependency on me. WHO I WORK WITH People who started a business because they're exceptional at something and wanted to help people with it, not because they wanted to run operations. I know that tension well, wanting to serve and needing to sustain, and feeling like attending to one costs you the other. In my experience it doesn't. Structure doesn't compromise what made you start. Usually it's what protects it. HOW I WORK → Assess the full operation, not one department, a gap in finance usually shows up in delivery → Sort what to fix now, what to fix later, and what to leave alone → Build the plan with you, then support you through implementation → Stay in your corner as a sounding board as things shift WHY I CAN ADVISE ON THIS → I've done the job, not just studied it, an Operations Architect and COO-level operator, not a coach who read a book about operations → Cross-functional depth across sales, marketing, operations, HR, and finance, so the strategy holds together instead of solving one problem and creating another → Certified EOS Integrator, I help visionaries turn big ideas into measurable, executable plans → Certified Professional Coach and Social + Emotional Intelligence Coach (2019), PHR certified. The mentoring side is trained, not improvised → AI-literate by practice. I use these tools daily and I'll tell you honestly where they help and where they're a distraction WAYS WE CAN WORK TOGETHER → Coaching/Mentorship, ongoing strategic advisory, usually a few hours a week → Operations assessment, full review of your infrastructure with a prioritized roadmap you can act on → Build engagements, I'll occasionally take implementation on directly when it's the right fit TOOLS ChatGPT, Gemini, Claude, Zapier, Asana, ClickUp, Notion, Zoho, QuickBooks, Rippling, Gusto, Kajabi, GoHighLevel, Ontraport, Canva, Google Workspace and many more. I'm a strong fit if you're a founder who's outgrown running things by instinct and wants a seasoned operator in your corner, someone who will tell you the truth, help you think clearly, and leave you more capable than they found you. WHAT CLIENTS SAY "Lisi doesn't just show up. She transforms. She pours her heart and soul into every system, every process, and every person she works with. The business she helped us build is one we are truly proud of." If that sounds like what you've been looking for, let's talk. You can also find and connect with me on LinkedIn by searching Lisi-Kempton.