Sittie Naiema A.
Quality Assurance Supervisor | Customer Service
Experienced Quality Assurance Specialist with over a decade of dedicated service in Customer Service. A built and passionate team leader, keen on details, and a natural goal-oriented person. Passionate about personal growth and eager to explore various fields to enhance skills and knowledge. ⚡Areas of Expertise: ✓ Quality Auditing - Listening & Analytical Skills ✓ Team Management ✓ Problem Solving ✓ Coaching ✓ Communication ✓ Customer Service 💻Software/Tools: ✓ Zendesk, Gorgias ✓ Shopify, Recharge, Upscribe ✓ Shipbob, Loop ✓ Google Workspace ✓ MS Office, Notion I look forward to the chance to demonstrate how my quality assurance and customer service skills can benefit your project. Feel free to message me to connect and discuss your project requirements in more detail. 📩
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $15k
Billed in all: $62,682$63k
$15k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #16Quality Audit572 freelancers · 🇵🇭 #9Top 3%🇵🇭#9 of 257
- #59Coaching1,319 freelancers · 🇵🇭 #9Top 4%🇵🇭#9 of 204
- #100Gorgias1,588 freelancers · 🇵🇭 #50Top 6%🇵🇭#50 of 895
- #156Customer Experience2,788 freelancers · 🇵🇭 #48Top 6%🇵🇭#48 of 1,061
- #204Google Workspace6,041 freelancers · 🇵🇭 #54Top 3%🇵🇭#54 of 2,187
- #204Team Management3,136 freelancers · 🇵🇭 #35Top 7%🇵🇭#35 of 849
- #226Phone Support5,089 freelancers · 🇵🇭 #120Top 4%🇵🇭#120 of 2,568
- #226Quality Assurance4,092 freelancers · 🇵🇭 #50Top 6%🇵🇭#50 of 1,315