Lhaira C.

With over 7 years of experience, I specialize in social media investigations, content moderation, online research, and background screening. I currently work as a Team Lead and Support Quality Analyst, overseeing analyst performance, conducting quality audits, and ensuring accuracy across investigation workflows. I'm highly detail-oriented and experienced in investigating social media profiles, verifying identities using multiple identifiers, and reviewing user-generated content in accordance with platform policies and client guidelines. I have also handled sensitive and high-risk content while maintaining accuracy and consistency. Beyond investigations, I lead remote teams, interview candidates, onboard new hires, create process documentation, and collaborate with international clients to improve quality and operational efficiency. If you're looking for someone with strong investigative skills, excellent attention to detail, and extensive experience in social media investigations and content moderation, I'd be happy to help support your team.