May Joy L.

Accurate healthcare records. Complete documentation. Better-organized workflows. I support healthcare practices with quality assurance, medical documentation review, billing paperwork, and records management. My focus is on catching inconsistencies, tracking missing information, and helping teams maintain accurate, complete, and well-organized records. With experience in mental health practice support, consent auditing, and data stewardship, I understand the importance of following established procedures and handling sensitive information carefully. 🩺 HEALTHCARE QA & MEDICAL BILLING SUPPORT - Review clinical notes, evaluation reports, and supporting documentation for completeness and accuracy. - Check patient details, dates of service, clinician signatures, and required documentation. - Assist with HCFA forms and related billing paperwork. - Identify and flag discrepancies in patient records and billing documentation. - Track missing documents, pending corrections, and outstanding follow-ups. - Maintain QA trackers and prepare routine reports. 📋 DATA QUALITY & RECORDS MANAGEMENT - Review and validate records for missing, duplicate, or inconsistent information. - Perform data audits and record reconciliation. - Maintain organized spreadsheets, tracking logs, and audit documentation. - Document recurring errors and support consistent data quality procedures. - Follow established SOPs and documentation standards. My previous experience includes consent auditing for healthcare professionals and healthcare organizations in the Philippines and Australia, as well as data stewardship and data quality processes. 💻 TOOLS & WORKFLOWS - SimplePractice and Ambula - Google Sheets and Microsoft Excel - Healthcare documentation and billing records - Data tracking, audit logs, and reporting - SOPs and documentation workflows 🤝 WHAT YOU CAN EXPECT ✔ Careful review and attention to detail ✔ Clear documentation of discrepancies and pending items ✔ Organized trackers and consistent follow-through ✔ Respect for confidentiality and established procedures ✔ Proactive communication when information needs clarification I work best with teams that value accuracy, clear processes, and reliable support. If your practice needs help reviewing healthcare documentation, checking billing paperwork, maintaining accurate records, or keeping QA follow-ups organized, let's discuss your workflow and how I can support your team.