Elizer B.

I am Elizer working as a Customer Service and Technical Support Specialist with 8+ years of experience in the BPO industry. I have handled a wide range of support services including phone, chat, and email support, as well as technical assistance for Microsoft Office and Windows products. I also have experience in data entry and building Shopify stores from scratch, including theme customization and basic coding adjustments. I also have expertise in delivering customer-focused solutions with a strong attention to detail, accuracy, and efficiency. I ensure a smooth customer experience by providing clear communication and resolving issues effectively. I expertise in below skills: ✔Customer Service (phone, chat, and email support), ✔Technical Support (Microsoft Office and Windows), ✔Data Entry with high accuracy and attention to detail, ✔Shopify store setup and theme customization, ✔Order processing and account management, ✔Problem-solving and troubleshooting, ✔Working efficiently on repetitive tasks, ✔Strong communication and customer handling skills, Dedicated to delivering high-quality results, I pay close attention to accuracy, efficiency, and customer satisfaction. My goal is to provide reliable support and help businesses grow by ensuring smooth operations and excellent service.