Maureen Beatrice Zaragoza V.

Highly Skilled Virtual Assistant

Hi, My name is Maureen, With over seven years of experience in customer service, sales, and team leadership within the BPO industry, along with extensive freelance experience as a Virtual Assistant,Cold Caller, Appointment Setter and Lead Generation Specialist. I am confident in my ability to bring value, adaptability, and results to your team. Throughout my career, I’ve supported international accounts such as DISH, Fifth Third Bank, SiriusXM, and AT&T Mobility Sales and Services, where I spent 3 years. My experience includes customer service, order processing, upselling, handling escalations, and providing all-around support for agents. In the past two years, I’ve also worked as a freelancer for various clients, My tasks involved lead generation through Google,facebook Instagram, I also do cold calling for demos, and real estate appointment setting using tools like REI Sift and Driving for Dollars. I also utilized platforms like GO HighLevel for communication automation, bulk messaging, and CRM updates. These experiences helped me refine my outreach, communication, and time management skills in a fully remote setting. I am passionate about helping businesses grow, whether through driving sales, delivering excellent service, or building efficient processes. I would love the opportunity to bring my experience and dedication to your team. Thank you for considering my application. I am looking forward to the possibility of discussing how I can contribute to your success.