Mycah H.

Running a business means wearing a lot of hats, but you don't have to do it alone. I'm an Administrative & Operations Specialist with 5+ years of remote experience and 15+ years in administrative roles, partnering with small businesses, startups, and growing organizations to keep day-to-day operations running smoothly. My goal is simple: provide dependable, organized support so you can focus on growing your business. Services I Provide: Administrative & Operations *Email and calendar management *Document preparation, proofreading, and formatting *Data entry and database management *File organization and documentation *CRM management *Process improvement and administrative support Finance Support *Accounts payable and accounts receivable *Invoice processing and payment application *Expense tracking and reporting *Budget tracking *Payroll transaction entry and reconciliation *QuickBooks Online Customer Service *Customer communications and issue resolution *Order processing and follow-up *eCommerce support *Vendor and client coordination Project & Recruiting Support *Project coordination *Candidate sourcing and phone screenings *Interview scheduling and candidate communications *Resume revisions and enhancements Website & Business Support *Website updates and maintenance *eCommerce storefront management *Research and other business support as needed I've supported clients across SaaS, eCommerce, hospitality, legal, recruiting, marketing, education, business services, and professional services. I work comfortably with Microsoft 365, Google Workspace, QuickBooks Online, Gusto, Salesforce, Slack, Monday, Jira, Trello, Zoom, Canva, Zendesk, SAP, HubSpot, WordPress, HostGator, Crelate, Airtable, ADP, Gusto, and many other business applications. I'm a quick learner and enjoy adapting to new systems and workflows. If you're looking for someone who is organized, proactive, dependable, and easy to work with, I'd love to discuss how I can support your business.