Navigatum T.
Chargeback and Fraud Specialist, Customer Service
Customer Service Pro--Making Sure Customer gets the best experience Chargeback Specialist Pro-- Prepare necessary documentation to defend chargeback disputes and contribute best practice recommendations for chargeback and process improvement Fraud Specialist --Expert in performing investigations on anything fraud-related I am a resilient, task-oriented, solution-driven, and empathetic individual with over 8 years of experience in Customer Service. I'm comfortable communicating with customers through various channels (Phones, email, chat, SMS). I am also familiar with different Customer Service platforms,
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.4k
Billed in all: $32,760$33k
$8.4k in the last 6 months
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 14
Rarest: top 7% in Data Entry, of 53,630. Ranked by MRR among everyone on Upwork with the skill.
- Stripes7 freelancers · 🇵🇭 #1Top 14%🇵🇭#1 of 4
- #47PayPal394 freelancers · 🇵🇭 #19Top 12%🇵🇭#19 of 123
- #47Fraud Mitigation225 freelancers · 🇵🇭 #33Top 21%🇵🇭#33 of 135
- #66SMS521 freelancers · 🇵🇭 #4Top 13%🇵🇭#4 of 88
- #111Fraud Detection629 freelancers · 🇵🇭 #80Top 18%🇵🇭#80 of 400
- #131Email1,368 freelancers · 🇵🇭 #51Top 10%🇵🇭#51 of 514
- #397Order Tracking2,668 freelancers · 🇵🇭 #274Top 15%🇵🇭#274 of 1,731
- #482Stripe3,151 freelancers · 🇵🇭 #48Top 15%🇵🇭#48 of 245