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Kelly O.

Kelly O.

Customer support specialist

Experienced in customer service, call center quality analysis, and virtual assistant, I bring a wealth of skills and expertise to deliver exceptional results. As a critical thinker, I proactively seek out solutions, adapt quickly, and excel at active listening. Proficient in Microsoft Office Suite, Google Workspace, CRM tools, and customer service quality analysis, I have a solid foundation to support various business needs. However, my strongest asset lies in building and nurturing relationships. I prioritize productive connections and consistently strive for customer satisfaction. My work ethics revolve around integrity, loyalty, dedication, team building, and fostering innovation in customer service. I possess a deep passion for embracing new challenges, with a keen interest in customer relations, creative business development, social entrepreneurship, and branding. I eagerly anticipate building meaningful connections and welcome inquiries for suitable positions. Feel free to reach out, and let's explore how we can collaborate to achieve your goals.

🇳🇬Abuja, Nigeria$5/hr90% JSS5.00 (3)Since Feb 2023

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,199 / 412k
🇳🇬Country#374 / 13.8k
Revenue, last 30 days
$2k

Last 6 months: $11k

World#21,533 / 412k
🇳🇬Country#330 / 13.8k
Total earnings
$33k

Billed in all: $34k

World#104,643 / 412k
🇳🇬Country#1,331 / 13.8k
Per project
$6.5k

$2.8k in the last 6 months

World#26,391 / 412k
🇳🇬Country#246 / 13.8k
Projects, last 6 months
4
0% fixed100% hourly
World#51,815 / 412k
🇳🇬Country#3,269 / 13.8k
Projects in all
5

Across 6 contracts

0% fixed100% hourly
World#266,044 / 412k
🇳🇬Country#10,079 / 13.8k

Earnings, last 30 days

$33.6k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$31k$32k$33k$34kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Personal Computer80 freelancers · 🇳🇬 #2Top 9%
  2. #60Microsoft Windows784 freelancers · 🇳🇬 #8Top 8%
  3. #117Smartphone995 freelancers · 🇳🇬 #2Top 12%
  4. #530CRM Software8,314 freelancers · 🇳🇬 #24Top 6%
  5. #751Microsoft Office15,119 freelancers · 🇳🇬 #21Top 5%
  6. #1,376Customer Support20,101 freelancers · 🇳🇬 #78Top 7%
  7. #2,306Customer Service37,167 freelancers · 🇳🇬 #55Top 6%