Kelly O.
Customer support specialist
Experienced in customer service, call center quality analysis, and virtual assistant, I bring a wealth of skills and expertise to deliver exceptional results. As a critical thinker, I proactively seek out solutions, adapt quickly, and excel at active listening. Proficient in Microsoft Office Suite, Google Workspace, CRM tools, and customer service quality analysis, I have a solid foundation to support various business needs. However, my strongest asset lies in building and nurturing relationships. I prioritize productive connections and consistently strive for customer satisfaction. My work ethics revolve around integrity, loyalty, dedication, team building, and fostering innovation in customer service. I possess a deep passion for embracing new challenges, with a keen interest in customer relations, creative business development, social entrepreneurship, and branding. I eagerly anticipate building meaningful connections and welcome inquiries for suitable positions. Feel free to reach out, and let's explore how we can collaborate to achieve your goals.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $33,627$34k
$2.8k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Microsoft Office
Ranked by MRR among everyone on Upwork with the skill.
- #7Personal Computer80 freelancers · 🇳🇬 #2Top 9%🇳🇬#2 of 3
- #60Microsoft Windows784 freelancers · 🇳🇬 #8Top 8%🇳🇬#8 of 58
- #117Smartphone995 freelancers · 🇳🇬 #2Top 12%🇳🇬#2 of 13
- #530CRM Software8,314 freelancers · 🇳🇬 #24Top 6%🇳🇬#24 of 831
- #751Microsoft Office15,119 freelancers · 🇳🇬 #21Top 5%🇳🇬#21 of 561
- #1,376Customer Support20,101 freelancers · 🇳🇬 #78Top 7%🇳🇬#78 of 1,317
- #2,306Customer Service37,167 freelancers · 🇳🇬 #55Top 6%🇳🇬#55 of 1,177