Michelle A.

Hi, I’m Mich. I help busy founders, teams, and business owners streamline their daily operations through structured data management, calendar coordination, and dedicated operational support. With deep experience in workforce management tools like IEX, CMS, Zoho CRM, Salesforce, and advanced Excel reporting, I take repetitive, complex tasks off your plate so you can focus on growing your business. Skilled in leveraging Excel for practical data analysis. From cleaning, formatting, and wrangling datasets to designing dynamic PivotTables and formulas. I bring hands-on experience delivering end-to-end exploratory data analysis projects that turn raw numbers into clear, structured takeaways. 🔹Accurate Data Management & Cleaning: Flawless records, pipeline cleanup, and audit-ready data tracking. Data entry, cleaning, and custom Excel reporting to ensure your decisions are backed by reliable information. 🔹Calendar & Workflow Scheduling: Frictionless schedule management, deadline tracking, and task prioritization. 🔹Real-Time Operations Monitoring: Active workflow tracking to catch bottlenecks and keep projects moving on schedule. 🔹Multichannel Customer Support: High-touch, empathetic resolution across email, chat, and helpdesk systems. 🔹Social Media Management: Scheduling posts, monitoring engagement, community inbox management, and maintaining brand consistency across channels. Here are some of the services I offer: 📍 Microsoft Excel 📍 Google Sheets 📍 Data Entry 📍 Chat/Email Support 📍 Customer Service Support 📍 Technical Support 📍 Reporting Analyst 📍 CRM 📍 Amazon 📍 Microsoft Office 📍 Lead Generation 📍 E-mail Outreach 📍 Social media management 📍 Salesforce 📍 Filecamp 📍 Data Cleaning 📍 Real-time monitoring 📍 Cold Calling 📍 Research 📍 Email management 📍 Canva 📩 Open to contract roles, ongoing administrative partnerships, and operational support projects. Feel free to connect or send a message to discuss how we can work together!