Hairat D.

I'm a healthcare operations and systems specialist with over eight years of experience supporting clinical practices, health tech companies, and wellness businesses. I work with founders and small teams who need a trusted operator to handle the back end — someone who understands healthcare workflows, knows the platforms, and doesn't need hand-holding to get things done. What I help with: → CRM setup and administration (GoHighLevel, Healthie, Simple Practice, Sessions Health) → EMR implementation and patient data migration → Workflow design, SOPs, and process documentation → Project management from intake to delivery → Inbox and calendar management → Platform migrations with zero disruption → HIPAA-compliant administrative support Recent results: → Implemented GoHighLevel CRM across 10+ workflows for 1,900+ clients → Reduced client onboarding time by 25% through EMR workflow redesign → Drove 39% increase in website traffic and 21% increase in appointment bookings through operational and content improvements → Led payment platform migration from Stripe to Square with no data loss or service interruption I hold a Master of Biomedical Science and bring both clinical knowledge and operational expertise to every engagement, which means I understand the compliance, the terminology, and the stakes involved in healthcare settings. If you're a wellness founder, private practice owner, or health tech company looking for reliable, high-level operational support, let's talk.