Tatiana Michell S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I've been in the call-center industry since 2012. With more than 12 years working in Customer Service and Quality Service, and around 1 year as Customer Booking-Specialist at Ergeon Fencing. I've also worked as an interpreter, medical claim examiner and pension/retirement specialist for a medical insurance company. I'm trained to use Google (Docs, Sheets), Salesforce, Pipedrive, GoHighLevel and several other systems. Some of these CRM applications were created by the same companies for business-oriented needs. I love everything that is related to the customer experience. I like to call myself an advocate for the customer. I believe that a happy client is the best business marketing strategy, and I love to think I am a results-oriented professional with a passion for cultivating exceptional customer experiences. I firmly believe that a happy client is a business's most effective marketing strategy. As a psychologist, my approach centers on actively listening my members to proactively identify the roots of their needs. I excel at guiding customers to the right solutions, ensuring an optimal journey for them. I approach every task with a positive attitude, strong proactiveness, and high energy. I thrive in dynamic environments, am adept at multitasking, and perform well under pressure. I pride myself on my meticulous attention to detail and unwavering commitment to success. My favorite quality to practice is kindness.