Giacomo B.

Hi, I'm Giacomo. I help businesses stay organized by taking care of their day-to-day administrative tasks, customer communication and operational processes. My experience goes beyond traditional virtual assistance. I can support you with customer support, email management, invoicing, payment tracking, client follow-ups, new client onboarding, data management and general business operations. What I can help you with Customer Support & Client Management Email and chat support Customer communication and follow-ups Handling customer requests and inquiries New client onboarding and activation Keeping customer information organized Invoicing & Payment Management Invoice management Tracking outstanding invoices Payment status monitoring Payment follow-ups Supporting recurring billing processes Administrative & Operations Support Email management Data entry and organization Online and company research Document management Appointment scheduling Task and workflow management General administrative support CRM & Productivity Tools HubSpot Google Sheets / Excel ClickUp Notion Trello Calendly Google Docs Clients have described me as reliable, proactive, detail-oriented and efficient, with a strong ability to understand processes quickly and work independently. My goal is simple: keep things organized, make sure nothing gets overlooked and save you time. I can also help with smaller creative tasks such as basic graphic design, templates, business cards and image editing when needed. If you're looking for a reliable person who can become part of your day-to-day operations and take recurring tasks off your plate, I'd be happy to help.