Octavio M.
Customer service agent, Retention specialist and Sales.
Hi! I’m Jasson, a bilingual (English–Spanish) professional with 4+ years of experience in customer service, virtual assistance, sales, and team support. I’m detail‑oriented, adaptable, and committed to helping businesses run smoothly while delivering excellent client experiences. 💼 What I Bring to Your Team: ✅ Friendly, empathetic, and professional communication ✅ Strong multitasking and problem-solving abilities ✅ Excellent time management and accountability ✅ Expertise in CRM tools like Zoho, Shopify, Go High Level, Salesforce, Zendesk, Help Desk, RingCentral, Lightspeed,HubSpot and more ✅ Quick adaptability to new systems and workflows ✅ Reliable remote setup for uninterrupted productivity ✅ Powerful laptop with dual‑monitor setup for efficient task management Let’s work together to elevate your customer experience and help your business grow with consistency, quality, and care!
Earnings and projects
Last 6 months ÷ 5.3 months active (since Jun 2026)
Last 6 months: $5.5k
Billed in all: $5,718$5.7k
$5.5k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 12% in Microsoft Office
Ranked by MRR among everyone on Upwork with the skill.
- #31Team Alignment214 freelancers · 🇳🇮 #1Top 14%🇳🇮#1 of 1
- #1,056Phone Support5,089 freelancers · 🇳🇮 #22Top 21%🇳🇮#22 of 80
- #1,245CRM Software8,314 freelancers · 🇳🇮 #14Top 15%🇳🇮#14 of 51
- #1,433Sales9,827 freelancers · 🇳🇮 #34Top 15%🇳🇮#34 of 224
- #1,798Microsoft Office15,119 freelancers · 🇳🇮 #28Top 12%🇳🇮#28 of 111
- #2,120Technical Support11,267 freelancers · 🇳🇮 #43Top 19%🇳🇮#43 of 185
- #2,711Email Support14,954 freelancers · 🇳🇮 #42Top 18%🇳🇮#42 of 159
- #3,706Virtual Assistance29,113 freelancers · 🇳🇮 #54Top 13%🇳🇮#54 of 197