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Jamila A.

Jamila A.

Customer Support

I have been in the BPO industry for almost 6 years and most of my experience is with customer service. I am proactive, well organized, efficient and self motivated. I am also a fast learner. I have handled customer support calls, emails and chats. The accounts I have handled are Sprint, T-Mobile, Greendot and Turo. I have knowledge in using Zendesk, Kustomer, Ujet, Avaya, Salesforce, Microsoft Excel, Slack and Guru. Providing customer service a tough job but with my experience and skills I know will be able to provide quality customer experience.

🇵🇭Taguig, Philippines$5/hr80% JSSSince Feb 2023
GlobeUpwork

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#27,402 / 412k
🇵🇭Country#3,595 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $10k

World#26,055 / 412k
🇵🇭Country#3,770 / 56.3k
Total earnings
$70k

Billed in all: $73k

World#56,739 / 412k
🇵🇭Country#8,330 / 56.3k
Per project
$70k

$10k in the last 6 months

World#456 / 412k
🇵🇭Country#18 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 6 contracts

0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$73.3k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$71k$72k$73k$74kOct 8Oct 23Nov 7

Skill rankings: Top 8% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #975Online Chat Support11,527 freelancers · 🇵🇭 #564Top 8%
  2. #1,231Email Support14,954 freelancers · 🇵🇭 #716Top 8%
  3. #1,662Customer Support20,101 freelancers · 🇵🇭 #770Top 8%
  4. #2,808Customer Service37,167 freelancers · 🇵🇭 #1,294Top 8%