Lyra May T.

Fulfillment Specialist Phone & Email | Data Entry | Virtual Assistant

Customer service professional with 18+ years of experience delivering exceptional support through phone, email, and chat. Skilled in customer service, billing, complaint resolution, travel bookings, ride dispatch coordination, sales, number portability, and virtual assistance. Known for providing empathetic, efficient solutions while consistently meeting performance goals. My experience includes multi-channel customer support with TracFone Wireless/Straight Talk Wireless, email and call fulfillment and ride dispatch with Jayride, data entry with The Call Gurus, and remote quoting and virtual assistant support for Farmers Insurance. These roles strengthened my accuracy, attention to detail, adaptability, and ability to work independently in fast-paced environments. I am committed to delivering outstanding customer experiences while representing every brand with professionalism and integrity