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Serika V.

Serika V.

Customer Experience Expert

Hey I'm Serika! and my job is to help you shine! 🤗 I have over 5 years of experience in the Customer Service Industry; skilled in Data Entry, Cold Calling, Administrative Assistance, Emails, Chat Support, Tech Support and Phone Support. I enjoy working with teams that have great synergy which allows room for professional growth. I'm a reliable and goal driven person that always go the extra mile when it comes to my work tasks and I go above and beyond for my customers to ensure customer satisfaction. I speak fluent English, I am computer competent, and I am no stranger to Microsoft Office. If you are seeking the best who will always put the needs of your customers/clients first and works well with little to no supervision then I am the best pick.

🇯🇲Portmore, Jamaica$12/hr100% JSSSince Feb 2023

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#30,584 / 412k
🇯🇲Country#95 / 1,010
Revenue, last 30 days
$1.7k

Last 6 months: $9.4k

World#25,037 / 412k
🇯🇲Country#81 / 1,010
Total earnings
$38k

Billed in all: $40k

World#93,264 / 412k
🇯🇲Country#320 / 1,010
Per project
$38k

$9.4k in the last 6 months

World#1,710 / 412k
🇯🇲Country#6 / 1,010
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇯🇲Country#240 / 1,010
Projects in all
1

Across 3 contracts

0% fixed100% hourly
World#360,674 / 412k
🇯🇲Country#839 / 1,010

Earnings, last 30 days

$40.3k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$38k$39k$40k$41kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #133CX93 freelancers · 🇯🇲 #1Top 14%
  2. #82Inbound Marketing940 freelancers · 🇯🇲 #3Top 9%
  3. #111Email1,368 freelancers · 🇯🇲 #3Top 8%
  4. #150Customer Engagement1,530 freelancers · 🇯🇲 #3Top 10%
  5. #153Microsoft Teams1,293 freelancers · 🇯🇲 #2Top 12%
  6. #177Microsoft Outlook1,954 freelancers · 🇯🇲 #2Top 9%
  7. #189Customer Care2,153 freelancers · 🇯🇲 #3Top 9%
  8. #215Gorgias1,588 freelancers · 🇯🇲 #2Top 14%