Karmina Yvett B.
Customer Service Specialist & Appointment Setting | Virtual Assistant
(っ◔◡◔)っ ♥ ᴛʜᴀɴᴋ ʏᴏᴜ ꜰᴏʀ ᴄʜᴇᴄᴋɪɴɢ ᴍʏ ᴘʀᴏꜰɪʟᴇ! ♥ 🏆 ⭐ ɪ'ᴍ ᴀ ʀᴇʟɪᴀʙʟᴇ ᴠɪʀᴛᴜᴀʟ ᴀꜱꜱɪꜱᴛᴀɴᴛ, ᴄᴜꜱᴛᴏᴍᴇʀ ꜱᴇʀᴠɪᴄᴇ ꜱᴘᴇᴄɪᴀʟɪꜱᴛ ᴀɴᴅ ᴀᴘᴘᴏɪɴᴛᴍᴇɴᴛ ꜱᴇᴛᴛᴇʀ. I've been working with foreign nationalities for the past 10 years. I have worked for US Based BPO companies where I developed strong skills in customer service which includes inbound and outbound calls and chat support as well. If you are still looking for the "ONE" then you found the RIGHT PERSON to help you with Administrative Support, Customer Service Specialist and Appointment Setter. 𝐂𝐀𝐑𝐄𝐄𝐑 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓: 🏆 🔥 Handled 80 - 100 email per shift 🔥 Resolved customers issue in a timely manner 🔥 Can set or scheduled an appointment on a daily basis 𝐒𝐎𝐅𝐓 𝐒𝐊𝐈𝐋𝐋𝐒: 📌 🔥Emphatetic 🔥 Problem Solver 🔥Detail Oriented 🔥Multi- tasker 🔥 Goal Driven 𝐋𝐢𝐬𝐭 𝐨𝐟 𝐓𝐚𝐬𝐤 𝐭𝐡𝐚𝐭 𝐈 𝐜𝐚𝐧 𝐎𝐟𝐟𝐞𝐫: 👩🏻💻📓✍🏻💡 ✓ Customer Service (inbound & outbound) ✓ Administrative Support ✓ Email management, communication, cold email outreach ✓ Graphic Designs ✓ Calendar Management ✓ Social Media Management ✓ Edit Videos and Short Reels ✓ Create company document designs 𝐓𝐨𝐨𝐥𝐬 𝐈'𝐦 𝐩𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐰𝐢𝐭𝐡: 🎯🚀 ✓ Slack & Discord ✓ Convoso ✓ Avaya ✓ ChaseData ✓ Hubstaff ✓ MS Office ✓ GS Suite ✓ Canva ✓ Capcut ✓ PicsArt ✓ Trello ✓ QuillBot ✓ LastPass If you think we are a 𝐏𝐄𝐑𝐅𝐄𝐂𝐓 𝐅𝐈𝐓 ☝ Drop a personalized message and let me know ... What time is best for you for a discovery call? ☎️ *wink*
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.9k
Billed in all: $14,122$14k
$1.4k in the last 6 months
Across 3 contracts
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 15% in Photo Editing
Ranked by MRR among everyone on Upwork with the skill.
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- #261AppFolio690 freelancers · 🇵🇭 #95Top 38%🇵🇭#95 of 250
- #663Image Editing4,083 freelancers · 🇵🇭 #104Top 16%🇵🇭#104 of 540
- #1,145Real Estate4,691 freelancers · 🇵🇭 #442Top 24%🇵🇭#442 of 1,612
- #1,338Calendar Management4,894 freelancers · 🇵🇭 #552Top 27%🇵🇭#552 of 1,947
- #1,481Appointment Setting5,158 freelancers · 🇵🇭 #701Top 29%🇵🇭#701 of 2,388
- #1,580Photo Editing10,456 freelancers · 🇵🇭 #483Top 15%🇵🇭#483 of 2,297