Kimberly M.

I am a franchise compliance and operations professional with 10+ years of experience supporting both emerging and established franchise systems. I help franchisors streamline administration, maintain compliance, and build scalable processes that support long-term growth. Areas of expertise: • FDD coordination and document management • State registrations and annual renewals • Franchise agreement administration and lifecycle management • Franchisee onboarding and training processes • Transfers, territory management, and renewals • Insurance certificate tracking and compliance monitoring • Default notices and cure period administration • SOP development and audit-ready documentation • FranConnect and franchise management systems • Contract management and legal recordkeeping • Franchisee communications and operational support My background includes franchise compliance administration, contract management, legal operations, and customer success, with experience supporting organizations such as Planet Fitness Headquarters and Interstate Studio Publishing. I provide flexible, fractional support that brings organization, accountability, and operational excellence to franchise networks of all sizes.