Victoria O.

Executive Assistant | Project Manager | Operations & Automation

Is your inbox overflowing, your calendar constantly changing, or important tasks getting lost in the shuffle? I’m a Top Rated Plus Executive Assistant, Project Manager, and Virtual Assistant with a 100% Job Success Score, 2,800+ hours on Upwork, and $20K+ earned. I help founders, executives, and growing businesses with executive assistance, project coordination, operations support, CRM management, and workflow automation, keeping priorities moving and getting things done without needing to manage me closely. I take ownership of the details, follow through on commitments, and keep day-to-day operations and projects moving so you can focus on your clients, team, and business. EXECUTIVE & VIRTUAL ASSISTANCE I can take the day-to-day administrative work off your plate, including: • Inbox and email management • Calendar management and scheduling • Meeting coordination and preparation • Travel planning and itineraries • Client, vendor and team communication • Meeting notes, action items and follow-ups • Research, data entry and general administrative support • Document and file organisation PROJECT & TASK COORDINATION When there are multiple tasks, deadlines or people to keep track of, I help make sure nothing falls through the cracks. • Task and deadline tracking • Project coordination and follow-ups • Priority management • Team coordination and communication • Progress tracking and reporting • Monday, ClickUp, Asana and Trello I don’t just update a task board. I keep track of what is outstanding, follow up when something is delayed, and help make sure things actually get completed. OPERATIONS & CRM SUPPORT Beyond day-to-day assistance, I can help keep the systems behind your business organised and running smoothly. • Business operations support • CRM management and administration • Monday CRM, HubSpot and GoHighLevel • Data organisation and maintenance • Dashboards, trackers and reports • SOP and process documentation • Workflow organisation and improvement I can also support workflow automation using Zapier and Make, helping reduce repetitive manual work and make recurring processes more efficient. HOW I WORK I don’t wait to be reminded. If something is falling behind, I follow up. If a task needs attention, I take ownership. If I notice a process creating unnecessary work, I look for a better way to handle it. Clients have described me as detail-oriented, reliable, professional, responsive and a clear communicator. I’ve supported executives, founders, a law firm and growing businesses across different administrative, coordination and operational needs. Tools: Google Workspace | Microsoft Office | Monday | ClickUp | Asana | Trello | HubSpot | GoHighLevel | Airtable | Notion | Slack | Zoom | Zapier | Make | Canva MY UPWORK TRACK RECORD ⭐ Top Rated Plus ⭐ 100% Job Success Score ⭐ $20K+ earned on Upwork ⭐ 2,800+ hours worked If you need someone who can manage the details, stay on top of follow-ups, keep things organised and become a reliable extension of your team, let’s talk about what I can take off your plate.