Arian B.

Hi! I'm a Customer Support, Operations, and Supply Chain professional with 10+ years of experience helping companies deliver excellent customer experiences while keeping operations efficient and scalable. I specialize in end-to-end operations, with strong experience in procurement, logistics coordination, and supply chain management. As an Operations & Supply Chain Specialist, I’ve managed sourcing, supplier coordination, purchase orders, and international shipments—ensuring timely, cost-effective fulfillment while minimizing disruptions and improving workflows. Alongside this, I currently work as a Talent Manager and Scheduling Coordinator at The DXN Group, where I source and manage photographers and videographers, coordinate schedules, handle contracts, and ensure smooth communication between talent and clients. Previously, as an Account Manager at Flagship One, I managed customer accounts, processed orders, coordinated purchasing, and provided multi-channel support via phone, email, and chat. Earlier in my career, I worked with Google as a UX Research Consultant, conducting advertiser research and delivering insights that improved customer experience and product development. What I can help you with: ✔ Operations & Supply Chain Management ✔ Procurement & Vendor Coordination ✔ Logistics & Order Fulfillment ✔ Customer Support (Email, Chat, Phone) ✔ Account Management & Client Communication ✔ Scheduling & Calendar Coordination ✔ CRM Management (Salesforce, Shopify, NetSuite) ✔ Talent / Vendor Management ✔ Research, Data Analysis & Reporting I’m known for being reliable, detail-oriented, and proactive, especially in fast-paced environments where strong communication and problem-solving are key. If you're looking for someone who can manage operations, streamline your supply chain, support customers, or coordinate teams, I’d love to help. Let’s build something great together.