Sanusi M.

I build AI agents and automation that plug directly into your Zoho system, so your CRM doesn’t just store data, it acts on it. I’m the co-founder of Krisgital Dynamics, an Authorized Zoho Partner. For over 3 years, my team and I have helped businesses in 20 countries streamline their operations with Zoho. Today, our focus is helping companies put AI to work inside the tools they already use. What I build: ▪ AI agents connected to Zoho through MCP. Claude, ChatGPT, or other LLMs can read, update, and act on your CRM, Desk, and Creator data ▪ Agentic workflows that qualify leads, draft follow-ups, route tickets, and update records automatically ▪ LLM integrations in Deluge that summarize emails and calls, classify inquiries, and pull data out of documents ▪ AI chatbots and support assistants in Zoho SalesIQ, Desk, or custom builds ▪ Zia and Zoho AI setup, including predictions, anomaly alerts, and smart suggestions ▪ AI-ready Zoho foundations: clean data, a solid CRM structure, and reliable integrations, so the AI actually works How I work: Every project starts with your business, not the technology. I map your processes and find where manual work and delays are costing you. Only then do I decide where AI adds real value, and where a simple workflow would do the job better. The Zoho expertise behind the AI: Zoho One, CRM, Creator, Desk, Analytics, Flow, SalesIQ, Campaigns, Marketing Plus, Social, Sign, Forms, Projects, Blueprints, CommandCenter, Deluge, custom functions, and API integrations. Why clients work with me: ▪ Authorized Zoho Partner, Top Rated with 100% Job Success ▪ Practical AI, built for results rather than hype ▪ Deep technical skill in Deluge and APIs ▪ Clear communication and long-term support If you want an AI agent working inside your CRM, smarter automation for your team, or a Zoho setup that’s ready for AI, let’s talk about what it could do for your business.