Ezekiel S.
Consumer Support & E-Commerce Specialist
Highly disciplined and resilient Consumer Support Specialist with 3 years of remote experience optimizing e-commerce workflows, backend operations, and outbound voice campaigns. Technically proficient in managing diverse e-commerce ecosystems utilizing Shopify (2 Years) and nopCommerce(3 years), alongside enterprise ERP/CRM infrastructure including Microsoft Dynamics 365 Business Central(3 years) and NAV(3 years). Proven track record handling high-volume ticketing via Zendesk (2 Years) and executing high-priority outbound voice projects for Subaru. Offers exceptional verbal English fluency, rapid technical troubleshooting skills, and the empathetic composure required to thrive in fast-paced customer care environments for US and AU clients.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.3k
Billed in all: $46,624$47k
$3.2k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 8% in Adobe Premiere Pro
Ranked by MRR among everyone on Upwork with the skill.
- #12nopCommerce113 freelancers · 🇵🇭 #1Top 11%🇵🇭#1 of 3
- #446Klaviyo2,875 freelancers · 🇵🇭 #62Top 16%🇵🇭#62 of 343
- #1,091Phone Communication6,538 freelancers · 🇵🇭 #487Top 17%🇵🇭#487 of 2,978
- #1,186Adobe After Effects14,104 freelancers · 🇵🇭 #55Top 8%🇵🇭#55 of 713
- #1,192Adobe Premiere Pro14,666 freelancers · 🇵🇭 #105Top 8%🇵🇭#105 of 1,266
- #1,223CRM Software8,314 freelancers · 🇵🇭 #286Top 15%🇵🇭#286 of 1,776
- #1,285Zendesk5,908 freelancers · 🇵🇭 #700Top 22%🇵🇭#700 of 2,921
- #1,652Email Marketing13,760 freelancers · 🇵🇭 #374Top 12%🇵🇭#374 of 2,670