Ali N.

I help e-commerce brands automate customer support, marketing, and operations with AI — so you can scale revenue without scaling headcount. Expert-Vetted by Upwork (top 1% of AI talent), with 7+ years building production AI for global brands like Adidas and Siemens. 💎 WHY BRANDS HIRE ME ✅ Expert-Vetted: Upwork's highest badge, awarded to the top 1% of talent after manual screening ✅ Real industry experience: 7+ years building AI models and agents for Adidas (Paris) and Siemens (Germany) ✅ 2 Master's degrees in Computer Science & Engineering from top institutes in France and Belgium ✅ Business-first approach: I translate AI into ROI, not jargon 🛒 WHAT I AUTOMATE FOR E-COMMERCE BRANDS 1️⃣ AI Customer Support Agents — 24/7 chatbots that handle "Where is my order?", returns, sizing, and FAQ tickets, connected to your store and helpdesk (Shopify, Gorgias, Zendesk). Fewer tickets, faster replies, happier customers. 2️⃣ AI Workflow Automation — I connect your store, email, spreadsheets, and CRM so order processing, refunds, inventory alerts, and reporting run themselves (n8n, Make, Zapier + custom Python). 3️⃣ Product Content at Scale — AI pipelines that generate product descriptions, SEO copy, and translations for thousands of SKUs in your brand voice. 4️⃣ Personalization & Retention — AI-driven product recommendations, abandoned-cart flows, and email segmentation that lift AOV and repeat purchases. 5️⃣ Custom LLM Chatbots & RAG Systems — trained on your catalog, policies, and brand data using LangChain, OpenAI, Claude, and vector databases. 6️⃣ AI Strategy & Consulting — I audit your operations, identify the highest-ROI automation opportunities, and hand you a clear implementation roadmap. [Optional but powerful — add 1–2 real results here, e.g.: "Recent win: cut a fashion brand's repetitive support tickets by 45% in 6 weeks." Specific numbers convert far better than credentials.] 🧠 CORE STACK Python · LangChain · OpenAI API · Claude · RAG · Vector Databases · AI Agents · PyTorch · Docker · n8n / Make / Zapier · Shopify & WooCommerce integrations · Cloud Architecture 🚀 READY TO AUTOMATE? Click the green "Invite to Job" button, or send me a message describing your biggest operational bottleneck — I'll reply with 2–3 concrete ways AI can eliminate it.