Enel E.

I am a Ticket Buying & Operations Specialist with 9+ years of experience in virtual assistance and digital operations, including 4 years of hands-on experience in the ticketing industry. I specialize in high-demand ticket purchasing, live-drop execution, ticket pulling, fulfillment, and inventory management. I have hands-on experience securing tickets for major sporting events and concerts, including the FIFA World Cup, Taylor Swift, Bruno Mars, Backstreet Boys, Lady Gaga, Metallica, and other high-demand events. I am familiar with navigating competitive presales, general public onsales, limited-inventory drops, and fast-moving ticket marketplaces. My Ticketing Expertise Includes: - Ticket Buying & Pulling: High-volume purchasing, presale registrations, queue monitoring, live-drop execution, and seat selection. - Account Management: Ticketmaster and AXS account setup, verification, recovery, and security management. - Presale Research: Finding presale codes, testing queues, monitoring onsales, and researching upcoming events. - Ticket Fulfillment: Manual Ticketmaster, AXS, and Paciolan transfers, SMP wallet linking, TicketTransfer, and barcode-ready ticket delivery. - Marketplace Operations: Inventory monitoring, listing management, barcode uploads, proof of transfer, and ticket synchronization. - Claims & Customer Support: Handling cancellations, denied entry, double-sold tickets, replacement sourcing, and refund-related cases. Platforms & Tools: - Ticketmaster, AXS, Paciolan, SeatGeek, StubHub, Vivid Seats, Gigsberg, Viagogo, TickPick, Automatiq, Lysted, TicketNetwork, AdmitOne, POS 11, TA Terminal, SOS, NHL, FIFA, 1Ticket, TicketTransfer, SMP, Phantom, Checker, AYCD, Jancy, Multi Login and other ticketing and automation tools. Beyond ticketing, I also have experience in Data and Image Annotation, Labeling, Quality Assurance, and administrative support, giving me strong attention to detail, analytical thinking, and the ability to maintain accuracy in high-pressure environments. I am reliable, organized, adaptable, and comfortable working independently in fast-paced operations where timing, accuracy, and communication are essential. If you need someone who understands the ticketing business beyond simply buying tickets, I can help support your buying, fulfillment, and day-to-day brokerage operations.