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Chantal M.

Chantal M.

Bilingual Customer Support Specialist/ Content Moderator

Dynamic and professional freelancer with 10+ years of experience working in call centers as a Customer Service Representative, Content Moderator, Team Leader, and Operation Manager. I have collaborated with well-known companies like Florida Blue and Roblox.

🇩🇴Santo Domingo Este, Dominican Republic$12/hr90% JSS5.00 (1)Since Mar 2023

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,450 / 412k
🇩🇴Country#48 / 1,225
Revenue, last 30 days
$2.4k

Last 6 months: $14k

World#16,833 / 412k
🇩🇴Country#52 / 1,225
Total earnings
$55k

Billed in all: $57k

World#70,637 / 412k
🇩🇴Country#179 / 1,225
Per project
$18k

$14k in the last 6 months

World#6,870 / 412k
🇩🇴Country#24 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇩🇴Country#338 / 1,225
Projects in all
3

Across 5 contracts

20% fixed80% hourly
World#304,143 / 412k
🇩🇴Country#625 / 1,225

Earnings, last 30 days

$56.7k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$54k$56k$58kOct 9Oct 24Nov 8

Skill rankings: Top 2% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Forum Moderation162 freelancers · 🇩🇴 #2Top 6%
  2. #27Community Moderation605 freelancers · 🇩🇴 #3Top 4%
  3. #45Content Moderation1,144 freelancers · 🇩🇴 #2Top 4%
  4. #57BPO Call Center1,567 freelancers · 🇩🇴 #4Top 4%
  5. #81Ticketing System1,296 freelancers · 🇩🇴 #3Top 6%
  6. #187Account Management3,086 freelancers · 🇩🇴 #1Top 6%
  7. #203Customer Satisfaction3,986 freelancers · 🇩🇴 #7Top 5%
  8. #454Microsoft Office15,119 freelancers · 🇩🇴 #7Top 3%