Chany Y.

I'm a trilingual IT project manager and ACP-120 certified Jira administrator (native French, fluent English and Spanish) with 7+ years of experience delivering digital and technology projects across Europe and North America. What I do best: Jira Cloud and Jira Service Management: setup, clean-up, workflows, permission schemes, automation rules and dashboards. I'm the org admin for a Jira Cloud instance with thousands of users, and I've led a full cloud-to-cloud migration (501 issues and 1,451 Zephyr Scale test cases moved with a custom Python script). Digital project management: I recently managed the agency-side relaunch of a Swiss bank's website, from client workshops and information architecture to design and development coordination. Process and adoption: release processes driven by automation, plain-language Confluence guides, and training programs that get non-technical teams actually using the tools. I start with the people and the process, then build what's needed. I document every decision so your team isn't dependent on me. Available for long-term, part-time engagements (20 to 30 hours a week), fully remote.