Soani G.

Need someone to answer your customers in English and Spanish and give you back hours of your week? That’s what I do. Organized, reliable, and fluent in both languages, I’ll treat your customers like my own. I have experience in bilingual customer support, lead research, social media content, and remote team support. I’ve helped customers through chat and WhatsApp, researched and qualified leads based on specific criteria, organized information in digital tools, and followed up on customer conversations to help ensure nothing gets overlooked. I can also assist with social media content using Canva and CapCut, manage lead information, and support everyday tasks using tools such as HubSpot, Notion, Slack, Google Sheets, and Zoom. I’m comfortable learning new systems, following established processes, and working independently. I care about clear communication, attention to detail, and making things easier for both customers and the people I work with. If you need bilingual support, help with lead research, or an extra pair of hands to keep things running smoothly, let’s talk.