Mohamed Salem K.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

With 5+ years of hands-on GLPI experience, I help companies and IT service providers get the most out of GLPI: custom plugins, clear dashboards, reliable inventory, and smooth upgrades, without modifying the GLPI core. What I can do for you: 🔌 Plugin development: custom GLPI plugins in PHP that add the features you need, built with GLPI's hooks and API so they keep working when you upgrade. 📊 Dashboards & reports: tailored dashboards, statistics and reports for tickets, SLAs, technicians and assets, so managers see what matters at a glance. 🚀 Installation, upgrades & migration: new GLPI installations, version upgrades, and server or database migrations, planned carefully with backups and no data loss. 🖥️ Inventory & integrations: automatic inventory with GLPI Agent or OCS, LDAP/Active Directory and SSO sign-in, email collectors for ticket creation, and REST API integrations with your other tools. ⚙️ ITSM configuration: entities, profiles and rights, categories, SLAs, business rules, notifications and workflows set up to match how your team works. Recent work: GLPI helpdesk customization, configuration and plugin development for a client in an Azure environment, including tailored dashboard reporting. I speak French, Arabic and English, so I can work directly with your team in their language. Tell me what you want GLPI to do, and I'll propose a clear plan with a fixed price or an hourly estimate.