Pam A.

CRM & GoHighLevel Expert helping agencies and service businesses build reliable systems across CRM automation, AI automation, GHL workflows, funnels, websites, integrations, and modern AI-driven automation. Top Rated on Upwork | $20K+ earned | 22 completed contracts Most businesses don’t need another isolated workflow. They need their CRM, lead capture, follow-up, pipelines, booking, messaging, AI, integrations, and internal handoffs to work together without leads or data falling through the cracks. That’s the type of work I focus on. I build, improve, troubleshoot, and manage GoHighLevel (GHL), CRM automation, and connected business systems that support the full customer journey — from lead capture and qualification through follow-up, booking, onboarding, reactivation, and ongoing communication. WHAT I CAN HELP WITH • GOHIGHLEVEL CRM SETUP & ARCHITECTURE Pipelines, opportunities, lifecycle stages, custom fields, tags, forms, surveys, calendars, lead routing, account structure, CRM cleanup, and scalable system organization. • CRM & WORKFLOW AUTOMATION Speed-to-lead follow-up, email/SMS nurture, appointment reminders, no-show recovery, onboarding, reactivation, internal notifications, tasks, pipeline movement, handoffs, and conditional logic. • AI AUTOMATION & INTELLIGENT WORKFLOWS AI-assisted lead engagement, qualification, routing, knowledge-based responses, intelligent follow-up, chat and messaging workflows, human handoffs, and AI-driven business processes. • MODERN AUTOMATION WITH N8N, MAKE & ZAPIER Connecting CRMs, APIs, webhooks, AI models, business apps, databases, communication tools, and internal processes into coordinated automation systems. • INTEGRATIONS & DATA FLOW Zapier, Make, n8n, APIs, webhooks, Google Sheets, and third-party systems — with an emphasis on accurate data movement, reliable triggers, clean handoffs, and preserving processes that already work. • FUNNELS, WEBSITES & LEAD CAPTURE Landing pages, sales funnels, responsive websites, qualification flows, forms, booking journeys, and CRM-connected conversion paths. • MESSAGING, A2P 10DLC & COMPLIANCE Email/SMS automation, A2P 10DLC support, opt-in and consent flow checks, messaging setup, troubleshooting, and deliverability-related configuration. • QA, TROUBLESHOOTING & ONGOING CRM SUPPORT End-to-end testing, edge cases, broken workflow diagnosis, documentation, system cleanup, handoff, optimization, and long-term CRM management. HOW I WORK I approach automation as a business system, not a collection of disconnected triggers. Before building, I look at the customer journey, data flow, triggers, ownership, exceptions, handoffs, and what should happen when something goes wrong. Then I build or improve the system, test the full journey, fix edge cases, and make sure the setup is understandable enough for your team to maintain. For modern AI-driven builds, that can also mean deciding where AI should make decisions and where structured workflow logic should remain in control — using tools such as n8n and Make to connect AI models, APIs, CRM data, communication channels, business apps, and human review steps. I’m especially useful when a project has several moving parts — CRM, automation, AI, integrations, funnels, websites, messaging, APIs, and operational workflows — and they need to work together as one reliable system. If your CRM or GoHighLevel setup feels messy, underused, unreliable, disconnected, or difficult to scale, send me a message with what is happening now and what you need the system to do. GoHighLevel Expert | GoHighLevel (GHL) | HighLevel CRM | Go High Level | GoHighLevel CRM Setup | GHL Workflows | CRM Automation | AI Automation | AI Agents | Workflow Automation | Marketing Automation | Lead Management Automation | CRM Integrations | Funnels | Websites | Zapier | Make | n8n | API Integration | Webhooks | A2P 10DLC