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Zedlav R.
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Zedlav R.

A+ Virtual Assistant | Shopify, Customer Service & Educational Support

𝐇𝐢! 𝐈'𝐦 𝐚 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐢𝐧𝐠 𝐢𝐧 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞, 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐒𝐮𝐩𝐩𝐨𝐫𝐭, 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐓𝐚𝐬𝐤𝐬 𝐚𝐧𝐝 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞. I help business owners manage their daily operations, assist customers, and keep their online stores organized. Also, support teachers and educators with preparing organized, engaging learning materials. 𝐇𝐞𝐫𝐞'𝐬 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮: 𝑪𝑼𝑺𝑻𝑶𝑴𝑬𝑹 𝑺𝑬𝑹𝑽𝑰𝑪𝑬 • Respond to customer inquiries through email and messaging platforms. • Handle order concerns, booking inquiries, and follow-ups. • Prepare clear, professional, and friendly customer responses. • Assist with customer concerns and provide updates when needed. 𝑺𝑯𝑶𝑷𝑰𝑭𝒀 𝑺𝑼𝑷𝑷𝑶𝑹𝑻 • Process and manage customer orders. • Check order details and update order information. • Assist with product listings and store administration. • Help manage customer inquiries related to orders and purchases. 𝑨𝑫𝑴𝑰𝑵𝑰𝑺𝑻𝑹𝑨𝑻𝑰𝑽𝑬 𝑺𝑼𝑷𝑷𝑶𝑹𝑻 • Manage emails and organize information. • Perform data entry and maintain records. • Track tasks, deadlines, and follow-ups. • Schedule social media posts and assist with other daily administrative tasks. 𝑬𝑫𝑼𝑪𝑨𝑻𝑰𝑶𝑵𝑨𝑳 𝑨𝑺𝑺𝑰𝑺𝑻𝑨𝑵𝑪𝑬 • Prepare and organize lesson plans. • Create PowerPoint and Canva presentations. • Design worksheets, quizzes, and classroom activities. • Format learning materials to make them clear and engaging. As a licensed teacher with administrative and customer support experience, I understand the importance of organization, clear communication, and attention to detail. I aim to provide reliable support and deliver work that meets your requirements. If you need help with customer support, online store tasks, administrative work, or educational materials, I'd be happy to discuss your project. 𝐋𝐞𝐭'𝐬 𝐰𝐨𝐫𝐤 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫!

🇵🇭Manila, Philippines$8/hr100% JSS5.00 (4)Since Mar 2023

Earnings and projects

MRR
$407

Last 6 months ÷ 6

World#86,270 / 412k
🇵🇭Country#16,547 / 56.3k
Revenue, last 30 days
$401

Last 6 months: $2.4k

World#68,214 / 412k
🇵🇭Country#14,481 / 56.3k
Total earnings
$5k

Billed in all: $5.3k

World#254,828 / 412k
🇵🇭Country#39,812 / 56.3k
Per project
$998

$2.4k in the last 6 months

World#124,085 / 412k
🇵🇭Country#22,631 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
5

Across 7 contracts

43% fixed57% hourly
World#266,042 / 412k
🇵🇭Country#25,565 / 56.3k

Earnings, last 30 days

$5.3k+$401 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4,750$5,000$5,250$5,500Oct 8Oct 23Nov 7

Skill rankings: Top 22% in Presentation Design

Ranked by MRR among everyone on Upwork with the skill.

  1. #14Educational Exercise50 freelancers · 🇵🇭 #1Top 28%
  2. #70Draft Correspondence301 freelancers · 🇵🇭 #24Top 23%
  3. #125Refund Processing287 freelancers · 🇵🇭 #76Top 44%
  4. #397Personal Administration1,703 freelancers · 🇵🇭 #165Top 23%
  5. #589Ecommerce Support1,624 freelancers · 🇵🇭 #311Top 36%
  6. #958Order Processing2,648 freelancers · 🇵🇭 #647Top 36%
  7. #1,278Product Listings5,309 freelancers · 🇵🇭 #517Top 24%
  8. #1,481Presentation Design6,690 freelancers · 🇵🇭 #158Top 22%