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Nitesh J.
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Nitesh J.

Senior IT Support Engineer

Microsoft 365 | Entra ID | Intune | Cloud & IT Support Specialist I’m an experienced Microsoft 365 and IT Support specialist with 10+ years of hands-on experience supporting enterprise environments and global users. I help businesses resolve technical issues, secure their environments, and improve day-to-day IT operations — without unnecessary complexity. 🔧 What I specialize in: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) Entra ID (Azure AD) – user management, MFA, Conditional Access Intune (MDM/MAM) – device configuration, compliance, and security Microsoft Purview – DLP, retention, and compliance policies Troubleshooting identity, email, and collaboration issues I have worked with global users, administrators, and enterprise environments, handling everything from user issues to tenant-level configurations and security improvements. I also bring a strong foundation in network and information security, applying secure access, endpoint protection, and best practices while troubleshooting. 💡 What you can expect: Clear and professional communication Fast and reliable issue resolution Practical solutions tailored to your business needs Support via chat, email, or live calls Whether you need help with Microsoft 365 setup, Outlook issues, security configuration, or ongoing IT support, I’m here to help. Let’s connect and get your issue resolved.

🇮🇳Panchkula, India$28/hr100% JSS5.00 (7)Since Mar 2023

Earnings and projects

MRR
$549

Last 6 months ÷ 6

World#74,117 / 412k
🇮🇳Country#7,904 / 45.9k
Revenue, last 30 days
—

Read daily since Nov 4, under 30 days

Total earnings
$14k

Billed in all: $15k

World#167,928 / 412k
🇮🇳Country#21,924 / 45.9k
Per project
$1.8k

$1.6k in the last 6 months

World#84,457 / 412k
🇮🇳Country#10,338 / 45.9k
Projects, last 6 months
2
100% fixed0% hourly
World#88,918 / 412k
🇮🇳Country#10,198 / 45.9k
Projects in all
8
88% fixed12% hourly
World#223,560 / 412k
🇮🇳Country#29,080 / 45.9k

Earnings, last 30 days

$14.8k+$302 earned since Nov 4Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$14.4k$14.6k$14.8k$15.0kNov 4Nov 6Nov 7

Tracked from Nov 4, 2026.

Skill rankings: Top 14% in Linux System Administration

Ranked by MRR among everyone on Upwork with the skill.

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  2. #19Windows 7 Administration66 freelancers · 🇮🇳 #1Top 29%
  3. #23Directory110 freelancers · 🇮🇳 #6Top 21%
  4. #26Virus Removal167 freelancers · 🇮🇳 #5Top 16%
  5. #83Firewall448 freelancers · 🇮🇳 #14Top 19%
  6. #154Microsoft Windows784 freelancers · 🇮🇳 #10Top 20%
  7. #199Network Administration1,153 freelancers · 🇮🇳 #15Top 17%
  8. #252Information Security1,158 freelancers · 🇮🇳 #19Top 22%