Annaly G.

Rockstar Logistics Operation Virtual Assistant

I am a motivated and detail-oriented Logistics Operations Virtual Assistant with a strong focus on back-office and administrative support. I help keep shipments, documents, and communications organized by handling data entry, email management, and logistics paperwork with care and accuracy. Reliable, adaptable, and easy to work with, I enjoy supporting logistics and freight forwarding teams in fast-paced environments. ✨ Services I Offer: ‣ Quoting - Quoting from a carrier’s website or sending quote requests to carriers via e-mail. ‣ Shipment Coordination - Booking and managing freight pickups and deliveries. ‣ Email Communication - Sending updates and replying to customer or carrier emails. ‣ Tracking Shipments - Monitoring freight status using carrier websites or by sending emails to the carrier asking for the shipment updates. ‣ Updating shipment files - Entering data in TMS (Transportation Management System) or spreadsheets. ‣ Document Handling - Organizing Bills of Lading (BOLs), Proof of Delivery (POD), and invoices, rate confirmation. ‣ Customer service - Handling inquiries, delays, or issues. ✨ Tools I Utilize: ‣ Microsoft Office ‣ Google Workspace ‣ Zoom ‣ Asana ‣ Canva